The agents are fine - It is the difficulty Ive had over the years in contacting them that gives me pause. This year, I was able to contact the person that did the service for me in the past and he relaid my message to the current service person.
The service technician was great! He was very informative and knowledgeable. He extremely thorough. The only downfall was the scheduling. I was scheduled for a Wednesday, he arrived on Thursday. There was communication break down.
Matt was spraying the yard. Couldn’t do the back because I forgot about the dog. He was next door and I came out and didn’t have to ask , he said if the dog is up I will come over and do the back. He did! Nice guy thanks