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   12829 Reviews
1826 A Kramer Lane Suite F
Austin, TX 78758
(512) 490-3050
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Recent Reviews:


I have been a customer with Terminix for several years and they have done a great job. I have had the same technician, Jacob Miller and he has always been very professional and explains everything he does in the yard.
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Quality of agent Danny.
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professional, friendly service.
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The man come by and looking and telling us very good !
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Consistency.
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Even though we weren't home for the service call, I received a report via email detailing the work done and it was very comprehensive.
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Technician on time. Advised what he was going to do and went over results at the end of treatment. Very professional and courteous.
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Staff is well trained and listens to our needs.
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My only complain is the communication between the corporate office and the local office. When I asked if there was someone I could call locally I was told that wasn't possible. The Terminix located in my city is very close to me. The problem has been that when they say they'll come they don't and given a different time/dates. Another time one person was already scheduled then I was contacted by someone else trying to set up an appointment. This is the first time they came when I was told, because I made it clear someone has to come on the date/time given to me. One of the termite pod was to be replaced because it was broken by an excavator that got too close to my home. They were trying to get into my neighbor's yard and I have no clue why they got so close to my home.
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Service quality is superb, technician always courteous, knowledgeable and genuinely caring!
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Knowledgeable and professional.
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Prompt service, great communication, good follow up.
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Very nice!! I guess c
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Anderson is much better than Terminix: No overbooking, serviceman listens and acts accordingly along with an excellent visit, explains his visit.
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Jacob is a thorough and knowledgeable tech. As long as we deal with him, experience is a 10. If we have to deal with the website or 800 number, it's a 5.
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Terminix always follows up on problems that they are solving or have already solved. They are always available to listen if I have a problem and they try to come to my home to check on any problem in a reasonable time.
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Reliable.
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The technician arrived on time and detailed all the work that he would be doing. Very satisfied with the service.
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Friendly, thorough, explained what he did in detail.
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Our Technician is wonderful. He does great work. He notifies us of everything and we respect his work. He is great and very kind.
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