Terminix has protected my home for many years . I always get good service guys that come to protect my home. I’m completely satisfied with my services.
I have used Terminix for 6 years and they have been great - from the reps on the phone to the guys who have performed my services at the house. I had the pest-repelling insulation installed ut in my house as well.
But recently, when it was time for my annual house inspection, it became very frustrating because customers cannot reach the local offices at all. I had three "no show" appointments for that inspection, all set up by the corproate office. Three times I waited at home for techs who never arrived. It was finally handled (but the LOCAL office!) and they were great, very professional as always.
I understand the money-saving aspect of a "central office" for a huge company, but not having any way to contact the local office is very aggravating in situations like that one.
The guys showed up on time and did a very good job but I have yet to receive the pictures of what my rooftop looked like I was told by the installer that Terminix would send me pictures of everything up there. I did receive the pictures of the inside where work was done but not the top of my roof
I think Chris Miller does an excellent job. I would recommend him to my family and friends. I do think that in the past Terminex has dropped the ball a few times, but since getting Chris on my service it has been great.
Need to call first before coming because I have a gate that has to be unlocked in back yard. Those bates are not looked at all the time. Also, I’m a senior citizen and your charges are too high.
Was not given a heads up on delayed service. Service was fine once the technician came but necessity to remain at home until tech arrive blew up my schedule.