Recent Reviews:
July 22, 2026
J.R.
July 19, 2026
Beth Guendjoian
July 19, 2026
Marc Museaux
I want to express my appreciation for the excellent pest control service provided by Terminix, especially by technician Angel Garcia. Angel was professional, knowledgeable, and incredibly thorough during his visit. He made sure I understood how to maintain a pest‑free home moving forward.
Angel’s attention to detail and commitment to quality service truly stood out. He inspected every area carefully. It’s clear he takes pride in his work, and it shows in the results.
Thank you, Angel, for your outstanding service and for representing Terminix with excellence. Highly recommended
July 19, 2026
C.K.
July 17, 2026
M.C.
July 16, 2026
R.P.
July 16, 2026
Alice Kent
July 15, 2026
Barbara Czeck
I was honestly on the fence about whether I would be renewing my service with Terminix once my contract was up.
Over the past few weeks, I've called several times to schedule a termite re-treatment. Every customer service representative I spoke with was kind and understood that I work Monday through Friday and really needed a Saturday appointment. Unfortunately, I later learned that the Boca Raton office doesn't offer weekend appointments. With appointment windows between 8:00 a.m. and 5:00 p.m., it's simply not realistic for many people who work full-time.
I also spoke with Shawn at the Boca Raton office. While I'm sure he deals with difficult calls every day, I left that conversation feeling unheard. I wasn't asking for the impossible—I was simply hoping someone would take an extra step to help me find a solution.
Thankfully, I called customer service one more time, and that's when I was connected with Kristi White.
Kristi completely changed my experience.
Kristi listened, understood my concerns, explained both sides of the situation, and went above and beyond to find a solution that worked. She also reached out to Dave, the technician who handled my original termite treatment. I remembered Dave because he was professional, knowledgeable, and genuinely cared about doing a great job, so I was thrilled to hear he was still my technician.
What started as a very frustrating experience ended with me deciding to keep my account.
Kristi and Dave reminded me that outstanding customer service isn't about saying "yes" to everything—it's about listening, communicating, and making customers feel like they matter.
Thank you, Kristi and Dave, for turning a frustrated customer into a happy one. Terminix is fortunate to have both of you on the team. You truly made all the difference.
July 11, 2026
Heike Naile
July 11, 2026
Judith Prine
July 11, 2026
Ruth Hernandez