Recent Reviews:
June 1, 2025
I.S.C.O.C.
On 5/30/25 around 8:30 AM, I had an amazing experience on the phone with a customer service representative named Elizabeth. I have been having problems with the service technician failing to call me to meet him at out church building to let him in to service the property. Elizabeth made sure to note the account so my phone number and instructions appear on future work orders. Elizabeth was very professional. She even checked previous notes on the account, and sent instructions to another department to make corrections on the invoice. I appreciate all she did to make corrections to the account, and make me a happy customer.
May 26, 2025
Pat Mcgee
May 23, 2025
Kimberly Mask
May 18, 2025
Larry Bonnett
The primary reason for my score is because of the technician, Mr. Melvin Ragland. When this technician arrived at my home, the very first thing I noticed was that big friendly smile! I was impressed with it because none of the other technicians that have serviced my home never greeted me with such a warm and friendly smile. Another thing that impressed me with Mr. Ragland was his knowledge of the treatment chemicals, and how he explained it to me so I could easily understand. Inside my home, I also noticed that he used an aerosol spray chemical with a straw attachment that pinpointed the exact spot he wanted to treat. He also showed me where a spider web was behind my drapes that had spot dots on it, which he described as spider "eggs." I didn't know that and none of the other technicians before him never informed me about that very valuable information. Outside my home he used a pressure hose which put out a very wide swath of chemicals that completely gave much better coverage. I believe this was much better and more effective than the hand carry cannister sprayer the other technicians had been using. Mr. Ragland is a professional and has set the standard for future treatments that I will expect from other technicians from Terminix. Now I know how it should be done!
May 17, 2025
B.P.
I've used Terminix for several years they have never disappointed me. Shortly after my house was built and I had already moved in I noticed termites by my entrance door. I called Terminix a worker came out inspected the whole house determined the termites were in the soil.Tbe worker drilled into cement foundation and sprayed a chemical into the holes. I have never had another termite it's been 18 years!
May 16, 2025
A.R.S.