Technician is outstanding - always on time - always lets me know what he is doing and what he finds - very responsive to our needs - simply outstanding
My first impression was not great. I called and scheduled an initial visit. On the day of my scheduled visit, no one ever showed up. I called and asked why, and initially got the run around. Eventually, after the third person I talked to , she was very helpful and put me in touch with the supervisor, Reggie. He was also very helpful and professional. He made accommodations to get someone to my house a couple days later, even with their schedules already tight. The guy that came to my house, Raymond, was also very helpful and knowledgeable. Visit was quick and easy.
Customer service is very good and the person who comes out to service my yard is kind, understanding, make suggestions, and answers questions that I may ask.