Dylan was very thorough and answered all our questions and concerns. He was very nice and easy to talk to making the whole process much easier and enjoyable despite having a pest problem.
The reason I gave a 9 and not 10 is for the confusing way the Multipoint inspection is handled. when no signs of termites or rodents are detected, pictures taken, why have the termite inspector also come a week or so later to do another termite inspection? Especially since businesses are doing their best to cut cost, eliminate any unnecessary expenditures, this just seems like double work..
The young lady that came to inspect our property was extremely professional and courteous to us , and did a excellent job and addressed our needs , hopefully she will be back next time to service our property..
Great service which has kept my home free from critters. When we 1st started our home was infested with mice. Thank God a year later our home is safe and sound.
I like that I know who my technician is. Kelly Cox has been with the company for several years. I don't have a different person every time and I don't have bugs.
Kelly Cox does a very good job of letting me know when he will be at my house and spraying for bugs. Terminex also checks my house annually for termites..
Pleased overall. Dylan, our pest control quarterly service tech, does a great job and communicates very well. Megan, the most recent termite inspection tech, was not here particularly long and didn’t give much verbal feedback but we trust all was ok.