We have had a termite bond with Terminix for decades. When we needed help with roaches, we naturally decided to give Terminix a try. Mike Walker, Field Inspector, came to our house and set up the contract. Jeremy Fulton, Pest Control Specialist, came and gave us a good spraying; however the roaches came back within a few days. I understand that this happens sometimes and a follow-up visit is needed. Jeremy was out of service at that time so they sent a Pest Control Specialist from an office in Troy. (He gave me his name but I didn't write it down and promptly forgot.) He gave us another really good spray, focusing on the kitchen. I have seen 2 roaches since then and both of them were staggering! Jeremy came back for our regular quarterly spraying, too.
Everyone from Terminix, including those that I have spoken to on the phone; Josh Raybon, our Field Inspector for Termites; Mike, Jeremy, etc.; have been excellent. They all listen closely to our concerns, take time to explain our options, and what they do every step of the way. It's refreshing this day and age to find a company that provides such quality service. Thanks, Terminix! (BTW, prices are reasonable, too!)
Rich Zeigler continues to provide us with EXCELLENT SERVICE each time he comes to our home and other property.
We are thankful for him and the job he does for us - Terminix is blessed to have him as their employee and community representative.