I really liked the young man who came out to provide additional service for the fire ants. His name was Jim Kelly. He wanted to do his best to kill the ants by spraying each hill and broadcasting bite over most of my yard. He shared some of his personal background just to be friendly while he was putting up his equipment.
Johnny Wilson did a fantastic job on his inspection and briefing; much better than any previous inspectors. I do not, however, appreciate any other Terminix attempts to get into my home and attempt to sell me insulation or any other product.
We never have any roaches or other bugs. Jeffery has been our technician for years but last time we had Kevin, who was our previous technician. Both of these guys are on time, neatly uniformed and professional. Very friendly as well and they always ask if we have any problem areas before they start the treatment.