The technicians’ communication before and after the service is timely, informative and educational. Also, the technicians are professional and friendly.
The service man is always coming to the door to announce that he is performing the service.
He is extremely friendly and always exchanges a few words with me.
That is very refreshing these days.
My service provider has not been doing the interior of my unit. I have not been notified of their arrival. No one has been able to let them in. I emailed them and did not hear back. I feel like I’m paying for nothing right now.
Technicians are professional, knowledgeable and very easy to talk to. They aim to please. David Castro and the rest of the gentlemen are excellent. Also, customer service employees speak English, are timely and very nice. Used terminex in Pittsburgh and were happy with the services there for many years prior to moving to Florida. Max