The treatment was 100% effective and the gentleman who came to my property was courteous, thorough, explained well, and gave me the assurance I needed that I had made the right decision.
Response time was quick when we discovered our termite problem. They explained the process needed to eradicate the termites very well. Since this is an expensive, long-term solution process, the company has a payment plan that was helpful. Also, during the first couple years when we still had swarming, a representative always came quickly when i would freak out and call.
The web site made it easy to find the nearest office to schedule an appointment. I wanted to have a special order requiring some adjustment to the service I wanted provided. I was able to chat online and get the order to my specific needs. The options were : that I could call and speak to an agent or email and/or chat.
My technician, Chris M., is very thorough and considerate. I’ve been a client of Terminix for approximately 30 years - both for pest control and termites.
I had an issue and Rebecca listened and offered a suggestion what to do until she arrived. She addressed my issue promptly. So far, all that she did is working!
She was kind, professional and I really had confidence in her!
The techs are always polite, professional and helpful. With my plan, when I have an issue arise such as unexpected mice or pantry ants, there is always a good turnaround time to get an additional visit for "extra" help.
Thank you.
Rebecca Lyons
Harrisburg PA
Totally honest on problem they were called for. Jason took time to listen and to our concerns and gave us an honest report and how to get great results to address our situation.
So very thankful for Mark Scott and his service recommendations to us after discovering termite signs in our house. Very happy with his inspection of our home and property and his willingness to answer ANY question that we had. He returned on another visit after I had contacted him about some concerns I had and some unfinished service that still needed completed and he ensured it was done. Thank you Mark!
They help me rid my outside house of the wasps and they come in a timely manner to do the work and always inform me of what is going to happen and when.
My technician was very friendly and answered any & all of my questions and reassured me if I seen anything don't hesitate to call & schedule him back.
I had an infestation and Brock fought them little buggers to the very end & I haven't seen hide nor hair of them again.
Thank you Brock for such an AWESOME job!!