Terminix Googlemaps Yelp

   11181 Reviews
10656 Wakeman Court
Manassas, VA 20110
(703) 368-9933
Visit Website

Recent Reviews:


My service technician Bascola is very through and informative .Prices a little high
Report a concern

Justin,was in constant contact before and after his visit.Appreciate the great customer service
Report a concern

Having Matt stop by to address our insect issues is always a welcome event. He is extremely knowledgeable and a genuinely nice guy. We enjoy his visits.
Report a concern

Our technician has been outstanding and has been providing with us with excellent customer service.
Report a concern

My technician is fantastic. Communicates before arriving, upon arrival, during and follows up. Let's me know if there are any concerns.
Report a concern

Franz, our technician does a great job.
Report a concern

Our family only stays with Terminix because of our awesome technician, Christopher! Otherwise the rest of the company is just awful. Christopher was on vacation and instructed me to call the local office and I was immediately transferred to a call center. It was a complicated conversation with very specific instructions and so the agent said that someone would call me back in 2-3 days. I received NO call. So when I called again 5 days later, it was yet another headache of a phone call. Having a phone call returned should not be this complicated; setting up a retreatment appointment when my regular technician is on vacation should not be this complicated. Again, the ONLY reason our family stays with Terminix is because of Chris!
Report a concern

Devery was very helpful with ideas about how best to approach the exclusion visit coming up on this coming Thursday.
Report a concern

Asked the technician to treat our patio for Clover Mites. He did - pest problem solved.
Report a concern

Very professional technician
Report a concern

Chris was a great service guy. Had a few questions - he gave straightforward and real answers. He went above and beyond to explain things. He even came and did service in the garage and then in the basement as well for us.
Report a concern

Our technician, Suzyo, does a thorough job protectiong us from mosquitoes and ticks. Very dependable dervice!
Report a concern

Flexible serviceman
Report a concern

Gentleman did a great job as usual.
Report a concern

The work was fine. Finding an on-line method of reaching the regular service rep or a contact at the company to schedule the work required a phone call to the company and a text back from the company to me when the work was convenient for the scheduler. It did offer me an option top start the phone process over again, if their first date was not convenient for me. I accepted the offered date. This could not have been more cumbersome if cumbersome had been the goal.
Report a concern

For the most part you are dependable. Most recently my annual inspection was scheduled and I waited for the tech. The tech did not arrive as scheduled and I was not advised. Then, Terminix did not reach out to me to reschedule. I had to do so.
Report a concern

Good people
Report a concern

Did a good job
Report a concern

Outstanding Service by Suzio
Report a concern

In the past, we worked with several other companies and Terminix is by far the best. Great customer service and pricing.
Report a concern