Thank you so much for having a representative like Bertha to service my home. She’s very professional, kind, and caring. She tends to details and always gives me suggestions to keep the bugs out.
In Arkansas we are required to have termite insurance and you guys offer not only good insurance but your people who visit are really personable and knowledgeable.
The service technician, Kenndryk Reed, was very professional and courteous. He apologized for not being able to show up earlier in the day...between 10:00 AM and 12:00 PM...when our appointment was scheduled. We talked about making any future appointments either first thing in the morning or late in the afternoon. Kenndryk was thorough in his inspection of the crawl space and the exterior of our home and took the time to explain the results to us.
We didn't have a very good experience the previous year, so my husband and I hope that Kenndryk is able to return next year to perform our termite inspection. :-)