Service providers have always been thorough, responsive, and professional. The cost keeps increasing and that is the main reason I would give it a 9 rather than a 10.
The products work, the technician comes within the time agreed upon, he always checks with me to see if the time frame works, lets me know the results, answers questions, and gives tips.
Always great having Johnny handle things around my place. I trust him and the work he does with Terminix—top-notch service every time. Thanks, Johnny!
The representative was very friendly and very cordial and telling us what they were doing and why they were doing it. They explained everything to us before and after.