Very professional, friendly and recommendations have proven right on.. One thing to Improve would be to text arrival times on day of service and a reminder is always helpful. Thanks
I gave this score because of Jim the man that comes to my house, he is the best, he his kind, he truly wants to help and i know it is just not me he goes to friends houses and he is the same when he is there. This employee is top notch, I hope he is with TERMINIX for every he is your best employee and I hope this company recognizes him and all his efforts
I like the fact that my tech informed me of the upcoming service and on the day of the service he lets me know when he will arrive to complete the service.
We've successfully managed to keep rats and mice at bay with your help. Two areas were noted by you that need attention and we are focusing on them. I especially like it when you give us the same exterminator so we get to know him and he knows our property well. That has been inconsistent. Lately we've had Jose Hernandez who's been absolutely great.