Staff were pleasant and prompt. Of course, we have no way of k owing how effective the treatment was. It’s a bit premature to be asking for feedback. So at this point, no further comment.
The technician was very good at providing friendly explanations and adding traps to replace the traps that couldn’t be found. He suggested possible upgrades for the next visit without being pushy. He also rang the doorbell when he was done and shared the results of his servicing. I wish I remembered his name because I would have liked to mention him in my feedback.
Prompt, efficient, effective response to my questions by all staff invovec. Nils in particular has been very helpful and makes honest appraisals of my situation.
I have been a customer for quite a while. Your company has always been very professional in their service. Our last technician, Logan Winters, was very informative about what he was doing and why, and very courteous in his presentation. Because of this I gave the score I did.