The technician (Brandon Grimes out of Sacramento, CA )that did our inspection was great. He was very professional, friendly and thorough. Very prompt with his report too.
Your service is of the highest quality - but your website is beliow average - evidently your billing software cannot recognize when an expired debit card is updated and you login queue is a disaster it seems to keep outdated login emails even when they have been replaced
I was pleased to work with Trent on getting a bid for all the pests in our Tahoe Cabin. Trent was extremely attentive and patient. He did a great deal of work for us and even called at 7:00 at night regarding the issue. The man works hard and the company is lucky to have him.
Terminix is thorough. The one flaw is that the company is so big, I had to get passed through several agents before I could talk to an actual exterminator.
Robert Clegg, Pest Control Specialist, was very professional, friendly and knowledgeable in explaining the service performed. Service was performed in a timely manner and very thorough in assessing my property. I am very pleased with the service Terminix offers.
Thank you
The dedication and expertise of our assigned technician reflects a profound commitment to excellence that has been cultivated over two decades with Terminix.
His willingness to mentor new hires and provide exceptional service—both indoors and outdoors—underscores the importance of going above and beyond in every interaction. It is indeed the people, like Nick, who elevate your services and create memorable experiences for this client.
The lasting impact of such exemplary service not only enhances customer satisfaction but also strengthens the foundation of trust that is vital in any industry.
Thank you Terminx for your commitment to fostering these values, ensuring that this client receives the same level of care and attention that has defined your success for years.
Terminix is usually reliable. Notification of a current inspection was never communicated to me. So the rear gate was not unlocked, thus it could not be completed. Each time I call customer service to confirm and correct my contact information , it never gets corrected. This has happened at least 6 six times.