The techs are always courteous and helpful with suggestions for improvements. I like that they contact me with their arrival time and indicate when they are on their way to my home.
I like Terminix, but the ones in charge of the office need to relate to the technicians more info.
Technicians do not have correct up to date info. The office personnel schedule times when its not convenient for the customer.
I have made appointments and someone in the office changes it.
Our technician, Sam, is so professional and so very knowledgeable! He explains everything to us in a way that we can understand and not feel embarrassed over the things we have overlooked. Our technician makes all the difference! We feel that he is protecting our home! Thanks!
Really fast and efficient I already recommended 3 co-workers and someone already went to their house and they are very happy with the price and outcome
I belong to a neighborhood group and they are always asking for recommendations for treatment of fleas, roaches, fruit flies?? And I tell them I have been with you for 15+years and you have always responded to my requests. Our whole neighborhood had a “biblical infestation” of fleas and I practically had a nervous breakdown; fleas in mailboxes, refrigerators, bed, bathtubs, cars, etc, people were moving away! A whole team came to my house to help. Nothing like that since because I see you regularly. I have recommended you to 5 families lately. Nancy Klapp
This gentleman did the outside only. I told him not to do the inside because I had kids sleeping. He said he does not do inside unless I request it. The other gentleman before him always started on the inside and moved to the outside. So I am not sure if this is a change from the company or change because of the personal. I am happy just don’t quite understand.
Wayne has been our Terminix service person for several years. He is courteous, friendly and very knowledgeable and thorough. I feel like he represents the Terminix values very well.