Technicians notify of your appointment several days in advance and then text a reminder that they are on the way. Service is prompt & effective. Technicians are friendly and polite.
Mr. Kent Newbold did my pesticide service recently.
He is a very professional employee who keeps me informed prior to coming for service, during, and after service is completed.
He is truly a very valuable, honest, knowledgeable and thoughtful employee.
He really addresses all my issues and takes care of them until the next service.
He deserves to be recognized by your company as an exemplary employee.
Thank you,
Mrs. [LAST NAME REMOVED]
Treatments are effective and the polite technicians are on schedule for the treatments.
Only problem is that the visits are scheduled without consultation with the customers and have created a requirement for uncomfortable manipulation of personal schedules. Creates a "sometimes" pain in the neck.
Sergio is awesome! Out of all of the technicians we have had, he communicates the best. I know when he is coming and when he has finished services. He is also very responsive in rescheduling services.
True asset of the Terminix team. I would have canceled services a while ago if it wasn’t for him.