The service guy was very polite and respectful. He informed me before the service that he is going to come in a few minutes and met me in person, after concluding the service. He also asked me if I needed something else with regards to my service needs. I am satisfied with Terminix.
Our tech Andrade Brian is a very professional and friendly. He has served us for a while and he is always very helpful and attentive with great customer service skills.
Excellent, EFFECTIVE service. Haven’t seen a mouse, a cluster fly, or a termite in the house since I got Terminix’s service! Terminix staff are knowledgeable and courteous.
Our service technician Sean is professional in attitude and thorough with his work. He consistantly notifies us by text and email when he will arrive, he is always punctual on appointment times, and sends us a report when he completes the monthly service.
Nathan, my Terminix person, is FANTASTIC, in every way, particularly his ability to fully communicate what he did/where/and what he found - when scoping out my property. He's wonderful, and great at what he does!
Very thorough work completed by Mr. Richard Che and clear explanations from Terminex office as to the procedure to be performed prior to its completion.
Sean was great! He explained to me what he was doing and answered the many questions I had. He was so friendly and did a great job at getting rid of my ant problem!
Technicians give heads up about arrival time. They are knowledgeable, polite, professional and careful.
The call center reps are very, very difficult to understand. Extremely frustrating.