Great service from our technician Eddie. He always texts a reminder the night before and again on his arrival. He is friendly, thorough and effective -- and always responsive if I have a particular issue that needs attention.
I have been with Capelouto for a long time and the 2025 inspection turned up that encapsulation was needed as well as rodent protection. It cost me about $12,000 and when I indicated, I did not want the dehumidifier, I was given only about a $570 reduction in the overall price. Dehumidifiers in Tallahassee cost around $3000 at their lowest price. I was told the $500+- was Capelouto's cost. I was a little skeptical (and still am) of that but I accepted it. I don't feel that the cost of what was done was as low as it should have been.