Love the service! Been a customer for decades. But prices are causing me to shop around. You have sent me 2 letters via USPS saying that my basic service cost will change and in both letters you left the price out, substituted with punctuation characters. Only found out the rate when I got the bill. ‼️ Each letter costs $.74 to mail for a total of $1.48. So assuming 800 customers you’ve wasted $1184. If you mail it again…? Better check your organization for waste before raising rates.