Service is excellent, Michael Bogert is my Technitian and he is very professional, very helpful and a pleasure to deal with. The only reason I don’t have a 10 is that the monthly price is pretty steep. But otherwise service is excellent.
My service tech Shannon Douglas is great!
She reminds me she is coming, she tells me when she is on her way. When she arrives, she is courteous and thorough with checking the property. Shannon listens to our concerns and answers any questions with patience and professionalism. She lets me know when she has completed the service. Great customer care !
Terminix does quarterly exterior treatments at my home. The treatments seem to be effective. And the cost seems reasonable to me. Terminix is also available for interior treatments -- altho because we used to have indoor cats we routinely did not request any interior treatments. Terminix is also willing to respond to occasional special requests I make to come to my home regarding a problem -- for example, we have had ants come into our kitchen in the spring, in several past years, and Terminix came quickly and provided the appropriate indoor treatment.
My service technician Philip was fantastic . He called me the day before to yo over the entire plan . He was very courteous and knowledgeable . I was not home at the time of service , but Phil called me right after and told me what he did . Also if the bees came back to call him back in two weeks and he would come out again .
Thank you Phil !! I give him you a 10 for the whole experience . Will recommend Terminex to my friends in the future !!!