Mickel Rose is a dedicated employee. Very knowledgable and a asset to your company.
Don't loose him. He works hard for you.
I've used your service for over 40 yrs. and have seen all sorts of your employees. If I had a company I'd steel h from you in a minute.
Rating is only for technician Michael Rose who seems to be knowledgeable, thorough, and considerate. He has been very effective getting our issues under control and has educated me on how to help maintain in between normal service.
For the company, your scheduling process leaves a lot to be desired. I only get notice of my scheduled service the night before so can’t plan other appointments accordingly forcing me to reschedule Terminix. That has to create route challenges for everyone and likely explains why I experience lengthy delays when I need to reschedule or need an extra service.
Hector Salas my service man always sends me a text to inform me when he will be coming and estimated arrival time. If I'm not at home, he will inform me when he arrives and when he has finished the job. A report of the service done is always sent to me. Thank you Hector.
Always on time to scheduled service. Very efficient and explains any concerns of infestation of any kind. Always rings the doorbell before entering the property, and comes to the door after finishes.
I have had good service. I get a call usually the day before my service, a full report in my email after the job has been completed, and the exterminator is always so cordial and informative.