The general manager (Charles) service tech provided excellent service. Professionalism and compassion to help the customer resolve their pest concerns was also displayed by the estimator and the follow up tech. The customer service reps put a lot of effort into trying to answer questions and serve the customers during the company's transition into one big company. One male rep (don't recall the name) was quite knowledgeable with a passion to help support the customer. There has been many different answers to the same question that I posed. The service is quite costly and it would be nice to have more info available with general range of fees for services. Everyone has a wealth of knowledge about the pests; that is helpful. Thank you.
The two fellows that came to treat my house inside and out were very great. They explained what they were doing and what I may or may not see after they treated the area. they went room to room with me.
Tommie has been an amazing, customer service focused technician. He goes the extra mile and is great to work with. He’s the reason I would recommend Terminix.