The technicians that come to treat our house are always professional, knowledgeable and friendly. I gave a 9 because we are never informed by the company of when our appointments will be.
The individual that preformed the work has always been very professional and respectful. He takes the time to ask if I have any questions or concerns before he begins. He further explains what he will be doing during the visit. Then he also informs me once the job has been completed.
Very nice and competent customer service reps every time I call. The quality of the service call was great. The service tech was very nice and provided answers kindly when I followed up afterwards.
Rick was very knowledgable about what needed to be done to get rid of our issue. He walked me through the each step and answered all of my questions. Him and his helper were quick and efficient.