I like the knowledgeable product recommendations from the staff and service driven excellence for total customer satisfaction.
I also always learn something new about bicycling maintetance and that's what keeps me coming back!
Walter was very helpful. My ebike needed to be serviced and he took care of it for me and fixed the problem. If your need your ebike serviced he this is the place to go.
Your staff mechanic on duty was wonderful. She helped fit me and my hybrid bike with a new saddle which she took the time to install, level and adjust for a perfect fit. I recommend Bicycle Cellar highly, and look forward to stopping into the shop the next time I’m in the area.
Andy L.
I found this bike shop on line. I read a lot of the reviews and decided to bring my bike in for a tune up. I walked into a warm greeting, and they were very helpful. Received a text and email saying the bike was ready for pick up. Upon returning for pick up was greeted again very friendly. I would definitely recommend this shop. They even recommended a place to get a hitch for my car.
Thank you so much for accommodating my impromptu bike rental! I was sad to learn that the Free Bike initiative in Simsbury is no longer a thing. I truly appreciate that you offer rentals. You folks were awesome, and you even did me a solid on my shorter time for the rental. I will highly recommend you!