I took 3 bikes in for service that were well over 15 years old. I asked for advice and was immediately told which one wasn’t the quality of the other two (which I knew) and wasn’t worth maintaining.
The others were determined to need a simple basic tune up and maybe tubes and tires.
The work was done on time. The bikes operate and ride like new.
They could’ve worked on all three and told me that they needed major repairs. Honest, reliable, do good work and on time. What more could I ask for?
These Shimano shoes with the BOA feature are fantastic. Thank you Bill for the great recommendation. We love local bike shops like the Bicycle Connection!
Awesome staff, with knowledge that goes far beyond just selling bikes... They really care how and what you ride and advise you on how to get the most out the kind of riding you prefer. The service staff, especially Torrance, are the best in Baltimore. My go-to, as always... Dave B