A real person answered the phone, they knew what they were talking about, they were able to have me bring my bike wheel in that day and service it the next day. That’s what I call service!!!
The team here at Bicycle Connection and very knowledgeable and friendly. I’ve been to other bike shops in the past and feel like these guys really care about their customers and are looking out for them.
Bill and his team are the best! I have purchased many bicycles from them for myself,family and friends. They have the best selection and the best prices for whatever kind of bike you need. And I always come back to them to get all my bikes serviced. They do a great job keeping all my bikes working and in top top shape! I have never broken down or been stranded on a long ride because they are very thorough with all.their maintenance work.
Everyone is very nice, knowledgeable and very helpful! Highly recommended for all your bicycle needs! You won't be disappointed!
I've been patronizing Bicycle Connection since the 1980's. The service is always great! It's a true pillar of the cycling community here. Bill, the owner, is personable and down to earth -- treating newbies and road warriors with kindness and respect. His staff is knowledgeable and courteous. Highly recommend!
They did an excellent job of restoring my 15 year old bike to good function again as well as tightening my bike rack to make sure the front end doesn’t come loose!
Very satisfied with their customer service!!
I feel confident that when I bring my bike in, I will get solid service from knowledgeable mechanics. They are THE local bike shop in the Timonium Cockeysville area, so support your local bike shop! It’s easy to do when the people who work there are passionate, informed, and capable.