The Bicycle Outfitter Googlemaps

   1352 Reviews
963 Fremont Avenue
Los Altos, CA 94024
6509488092
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Recent Reviews:


Knowledgeable staff and good service, done ahead of schedule. Can't ask for more than that.
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excellent customer service. The problem was (is?) and intermittent electrical connection error which was resolved by cleaning the connection between the TCU and battery. This problem resurfaced later the next day after recharging the battery and showed the same error codes on the TCU. After TCU restart, the error lights went away. Thanks!. Hopefully I don't need to come in again for this same intermittent problem!
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I received excellent assistance with sunglasses and bike locks
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prompt, excellent service, highly recommend
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You guys are awesome! Approachable, knowledgeable and welcoming! You are my first stop for a tube, a bike or a quick fix. I love you guys!!! Bill Allen
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Friendly knowledge staff. Quick service turn time.
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Timely repair and professional maintenance
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Excellent work. By Andrew getting my Tarmac ready to go.
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I had such a great experience testing + buying a bike yesterday — thank you so much!
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Service is great. Knowledgeable and fun crew. Very prompt when needed, which can be very helpful. Product is good too. Knowledgeable, experienced and helpful
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I felt I was listened to and as a female cyclist that doesn’t always happen. I was really happy with the service.
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Everyone at Bicycle Outfitter is quick to figure out what we need, and to help us get it. We live very close, so it's an easy ride to the shop. I've never before lived so close to my LBS (local bike shop), and this is the best one I've ever had. Thanks, Bicycle Outfitter!
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I’ve never been to a bike store that has so consistently provided a great experience as the Bicycle Outfitter. There’s no other place we would go to buy or service an bike after 10 years working with them.
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You've got the small accessories and nutrition on the product side. Your service department excels at listening to the needs of the rider, fixing what they ask for and doing a bit more to make sure the bike feels great when it comes back.
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The knowledgeable, friendly, no pressure sales experience was the best. They had great input on my bike selection that was based on experience and it helped me make the best purchasing decision. I’m loving my new bike.
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Knowledgeable and friendly staff. Great selection.
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Very friendly and helpful. A definite plus that you had what I needed in stock.
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Always enjoy going the shop. Wonderful place!
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The employees of The Bicycle Ourfitter know their stuff
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Experienced and knowledgeable service staff. Hollister helped me with the my service, I felt I was in good hands. I can tell they did a thorough tune-up. Front rotor was rubbing brake pad but I can fix it.
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