The Bike House Googlemaps

   246 Reviews
1A Green Ln
Conlig, Newtownards BT23 7GL
+44 28 9146 0370
Visit Website

Recent Reviews:


The staff are very friendly and helpful. They always provide an excellent service.
Report a concern

I like how professional and helpful you are, and the quality products you have in the store.
Report a concern

Friendly staff and knowledgeable
Report a concern

Personal service Expert knowledge No hard sell Listen to your needs and work to that, working out the best way to achieve your goals. Efficient, set and met expectations throughout the process.
Report a concern

Staff were really professional and helpful I ended up with something that really suited my ability she and circumstance
Report a concern

very good
Report a concern

The Guys at the Bike House , Just wanted to give a quick shout-out for the bike and parts you’ve hooked me up with. The quality and cost are spot on, and I really appreciate how well you guys take care of me. Always feel good about buying from you. Thanks for everything! :-)
Report a concern

Very good and professional staff would definitely recommend the Bikehouse
Report a concern

Helpful, friendly staff. Nothing is any trouble. Always keen to help.
Report a concern

Brilliant Bike Shop Great Service and very friendly staff
Report a concern

Staff were really helpful and friendly, will definitely be back!
Report a concern

Great shop and customer service.
Report a concern

Helpful and knowledgeable
Report a concern

Personal attention
Report a concern

Everything
Report a concern

I found that the guys at Bike House were professional, polite, knowledgeable. Repair to true my wheel was carried swiftly and at a very reasonable price. I have no hesitation in recommending this Company to others.
Report a concern

Brilliant service and so help
Report a concern

High quality, fairly priced.
Report a concern

Very poor aftersales service. Quoted 7-10 days leadtime for a bike that took approx 9 weeks to arrive. Communication from Bike House non existent, very blasé and dismissive when phoning to chase for information. Eventually got some information and order was expedited with Trek. It still didn’t arrive when suggested and nobody contacted me yet again. Turns out they were aware that the lead-times were ambiguous and were having supply issued but never thought to say this to me. Once I collected, the handover was pretty numb, very little information offered and not even an apology. I think the company already had the opportunity to put this right but still fell short with bad comms and attitude even when the problem was taken on and dedicated to one person. For completeness, Declan was very helpful and patient at helping me select a bike and I’m very happy with the product. They clearly know their bikes and have good products, just non-existent customer service and poor at working with people.
Report a concern

Great products Very friendly staff Knowledgeable staff
Report a concern