Always honest about the costs before the work is done.
Very knowledgeable and friendly.
Seem to genuinely care about fitting the correct bike to the person's ability and interest
The staff are incredibly helpful and knowledgeable, plus they go out of their way to talk bikes with our bike-obsessed kiddos and that means the world! We've had several tune-ups and installs done, and each time we've felt great about the products and service. Absolutely recommend their business to all!
I appreciate the opportunity to have my e-bike serviced at this location. Even though they are two weeks out it was still worth the time. Thank you for all you do to ensure complete customer service satisfaction.
We just bought my wife a new Santa Cruz Megatower. She had her first ride today and she absolutely loves the new bike. John was incredibly knowledgeable about this bike and answered all the questions we had. John and the staff at The Bike Hub are great. When we need another bike this is where we will be going.