Very eager to help, even if it's just a flat tire! I'm on my 5th bike with these guys and they will continue to get my business. Always friendly, helpful and understanding.
I had great service and attention from the people at the Bike Hub. They were knowledgeable, let me try out bikes, looked up availability of other bikes, and made it easy to order one. When the bike came in, they put it together, added the additional components I wanted, and made sure the bike was fit to me. They were super friendly and didn’t make me feel intimidated, even though I hadn’t bought a bike in 25 years. The bike I got is high quality, and I have no doubt they will stand behind it.
It's so great to have a LBS. I've been going to them for about 10 years now, and Bike Hub has never steered me wrong or tried to upsell me. And their mechanic services are always spot on. Have kept my 2014 FS 29er riding gorgeously, including a 1x conversion, new tires, new dropper, you name it. I'm not in there much more than once or twice a year, but I picked up my bike a week after it was due once and the guy behind the counter knew my name.
I like that you listened to what I wanted for my bike. I like that you were clear when it would be done. I like that it was affordable. 10/10 would recommend.
Bike Hub is the best! They always go above and beyond, they are good people, and most importantly - they always do it right. Every single time. I don’t trust anyone else to work on my bike - these guys are next level! Thank you John, Thomas, Zach, Josh, and Tim - you all have built something really great in our community!
The products are top notch and the customer service is always outstanding. The employees are so knowledgeable and helpful & most of them have been there for years! Highly recommend!
Thank you! I brought my son (6) in and we bought a used bike. He LOVES it!!!! Thank you for being so helpful. We look forward to many bike rides together.
The Bike Hub Valley shop always has what we need. The staff is always helpful be it making minor adjustments of bikes we bought there our answering our questions. Thanks!