The Bike Lane - Reston Googlemaps

   6317 Reviews
11943 Democracy Dr
Reston, VA 20190
7036892671
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Recent Reviews:


I was greeted as soon as I came in. I was directed to the service department. The work was done when promised. The front desk was helpful in picking up my bike.
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People are kind. They like what they do and like people. It is a positive environment and everyone feels welcome
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The team at The Bike Lane is excellent! As someone fairly new to the area, I found it challenging to find a good bike shop. However, I’ve always been treated like a long-time customer here. The sales and service are unbelievable, and the staff are true professionals. Thank you!
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Friendly, knowledgeable, patient staff.
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you are very helpful and easy to work with. good selection
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Great customer service,! Especially attentive to getting equipment for young children.
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Thanks to all the staff who helped me purchase my first (maybe only!) eBike. Very helpful, a great fitting. Friendly people.
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Love your exceptional customer service and helpful staff!
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Amazing customer service. Ian was so helpful and professional in helping me pick out my bike, and selecting my accessories. Can’t wait to get out there.
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Great team!
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Adam Reels did a fantastic job with my bike fit. He stayed with me until we got it right and was thorough and exacting in the process. Just as important, he wanted to know about my goals and challenges. Every once in a while, someone of equal experience and enthusiasm would poke a head in to ask how it was going and comment on my riding equipment. Great experience, great result. I will be back.
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The staff are incredibly knowledgeable and friendly, always happy to help and answer any questions. I also love that there’s consistently new cycling apparel available in the store.
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Great experience all around
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Great personalized service. Professional and fair. You provide what you say you will when you say you will and don’t oversell.
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Very helpful on short notice!
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The best
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I can’t say enough good things about The Bike Lane. The entire staff is friendly, incredibly helpful, and goes above and beyond to make sure you’re comfortable and get exactly what you need. Huge shoutout to Marc for taking the time over the course of a couple days to get me all set up with my first road bike! He did it all for me while I literally drank a beer (which you should also try) while there! Cheers to a great spot in our community!
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Great people and great service
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Great customer service and a wonderful location.
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Efficient, reasonable service fees, and friendly shop culture
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