Recent Reviews:
August 2, 2025
C.K.
I had a bike in need of a lot of repairs. The Bike Lane guys checked it out told me what the estimated costs to repair were. It was more than I wanted to put into the bike. I asked if Bike Lane sold used bike and 20 minutes later loaded a really great used bike at a really reasonable price.
Yes of you need repairs or another bike. this is the place to go.
August 1, 2025
Ken Rock
The folks at The Bike Lane are absolutely, positively the best! Super friendly, prompt and excellent service (tune up, adjust gears and derailleur, oil the chain), and a great place to stop by for coffee or beer that is literally right on the W&OD bike trail. Minor adjustments and services are free for life if you buy your bike there. I'm glad I did!
July 29, 2025
T.H.
I needed an expert mechanic to help with a non-standard problem (install). The mechanic welcomed the opportunity to help on something that was a nice-to-have, even though it would have been understandable if he had simply decided that it wasn't necessary and not worth his time or effort. We are very pleased with the result, and thank him and you for your assistance. We have purchased 2 bikes and significant accessories from the Bike Lane, but this upgrade was on a bike not purchased from you. Please pass along my thanks.
Regards,
[FIRST NAME REMOVED]
July 29, 2025
Aaron Richardson
July 28, 2025
John Skrzypczak
July 27, 2025
Tim Dotterweich
July 24, 2025
Suzannah Simmons
I love how helpful and friendly and professional all of the staff are. As someone who doesn't know much about biking, it is intimidating to enter a store but The bike lane is very welcoming.
I purchased a bike helmet for my daughter this past Sunday and the tall thin older man who helped us was so great. When he found out that my daughter just learned how to bike while at a bike camp in Bentonville, Arkansas, He's so kindly bought her a lemonade.
As a consultant to small businesses for operations and customer service, this type of overall experience is what keeps people coming back. TY so much!
PS. We did the kids trail biking on Tuesday night for the first time... The first time for me and the third time on a trail for my daughter but her first time with the group. All of the coaches and leaders were fantastic especially Elaine who was with my daughter Madeline the whole time providing her coaching and training and motivation. She is amazing!! Ty!!
July 22, 2025
Thomas Triplett