The Bike Lane - Reston Googlemaps

   5980 Reviews
11943 Democracy Dr
Reston, VA 20190
7036892671
Visit Website

Recent Reviews:


Great staff and very friendly. I had a flat tire and they fixed it while I waited so I could finish my ride home. So great to have an awesome neighborhood bike shop!
Report a concern

Great people!
Report a concern

Friendly & helpful
Report a concern

Great service. Great people.
Report a concern

Rented a spectacular bike and the staff could not have been nicer or more helpful.
Report a concern

Always friendly and helpful! Great selection and prices
Report a concern

I had a mountain bike in for shock servicing. The knowledge and customer service was great and the shop was in frequent communication with me about the progress.
Report a concern

Knowledgeable and efficient tech support.
Report a concern

This is a great bike shop just steps from the W&OD trail. The people are friendly, knowlegable, and know how to show you the perferct bike for how you want to ride. Great sales and service folks who want you to have as much fun on a bike as they do. They will patiently help you sort through the wide selection for your perfect ride. And, they have a very nice cafe/bar for you to relax and ponder all the accessories for your new bike.
Report a concern

The people who work there are all very friendly and helpful. They are knowledgeable and made me feel comfortable.
Report a concern

Great service, very professional and willing to educate bikers
Report a concern

High level of technical knowledge, friendly and positive attitude, and very good communication about when items would be ready.
Report a concern

Staff was very friendly and helpful
Report a concern

Fast and courteous
Report a concern

Customer service
Report a concern

Great bikes and service. Friendly place with a place to have coffee.
Report a concern

Roberto was awesome. Super helpful and friendly
Report a concern

Great people. Welcoming and knowledgeable. Gave me good advice, as a novice cyclist, which kind of bike to rent and where to take a 2-hour getaway ride along the W&O.D. trail. They also offered a generous break on their usual pricing, given the circumstances of my rental.
Report a concern

Intelligent and knowledgeable, kind, and knowledgeable about what is needed. Not out to make a buck but to help the customer. Unbelievable service. Love the Bike Lane. Will not go anywhere else.
Report a concern

I appreciate their attention to customer service. The Bike Lane really knows their products and is very knowledgeable in recommending what you need without over selling you. I was told they could provide me bike fenders at a certain price. When I got the bike, they realized the fenders were not available for that bike, and offered to reimburse me the difference. Great customer service!
Report a concern