Your staff is fantastic and very knowledgeable. The helped me and my two boys find bikes that are excellent. The person who helped us took the time to explain things to us, and then set the bikes up for us as well. It was an amazing experience and I would 100% recommend this store to anyone looking for a new bike, or for service.
Excellent experience. From a very thorough bike fit to support with purchasing a new helmet, the team at The Bike Store was welcoming, helpful, informative and made great recommendations.
Service was exceptional, not rushed. All questions answered/explained. Attention to detail and personal concerns addressed. Comparisons to other in house products allowed for knowledgeable decisions to be made to suit our needs. Much better than all other stores visited.
I've bought all my bikes at the Bike Shop since I moved to Alberta in 2011.
The service and staff are impeccable, I keep coming back because everyone at your stores is just awesome. They're not just trying to sell me a bike, every time I come in for a part or service the staff raise the bar just a little higher.
Keep it up, you're all amazing!
Went in to get my bike looked at because the gears were acting up. The guys in the service department were so friendly and knowledgeable. Will definitely be buying my next bike from here!
Dropped in to get my son's bike repaired. The mechanics were busy but a sales agent was able to step in and fix the bike while I waited. Very much appreciated!
I never had a bike before, and I was hesitant walking into the bike shop not understanding anything. Dave was outstanding in helping me choose my first bike, and all the necessary accessories. He took the time to explain everything about the bike to me, as well as what the purpose for everything was. Great job!