The sales woman knew what she was talking about. They fitted me with the best option for the price range I was interested in. They didn’t try to sell me on the most expensive bike that I didn’t need, they listened to my needs and got me what I needed.
I was in at your central store to pick up a bike travel bag from Calvin. At the time I wanted to purchase a set of Continental GP 5000 for one of my road bikes but central did not have the clincher type. Calvin was kind enough to call the south store and they put a set aside for me.
I picked these up from Dan at the south store on my way home. Once again excellent service from the staff at both stores. Thank you - MJC
We have been very pleased overall with the Bike Shop South since it was first recommended to us (with its different name) approximately 10 years ago.
This year we did not realize that 'bike mania' came with Covid 19. So we were disappointed initially when we came into the store in June when stock was low i.e. on helmets. But staff worked with us to sort out a style and size and when it was ordered in, it came quickly. Your service to contact us about the product coming in was good - both email and text.
Working with your staff for a warrantee issue - This was handled efficiently and professionally and we were again pleased with the outcome.
Also, if the staff we were talking to could not resolve an issue, we were quickly put in contact with the correct staff member. Good follow up
The Bike Shop South is our 'go to' shop in Calgary for support for our cycling needs.