Needed a new tire. The repair guy was very informative and patient with my kids even. He even took time to show us a few proper bike maintenance procedures.
The friendly fellow with the braided beard (technician) gave my gravel bike a checkup after my first year of ownership. He tweaked my gears and described what he was doing. He was informative and congenial. Well done Bike Shop.
Incredibly helpful, both as soon as I entered the store (carrying a baby and wheeling a bike - had several offers of help), and with the bike itself (the lovely man who helped me really took the time to make sure the part I needed for a bike trailer for that same baby was installed correctly, and that when I got it home I would attach the trailer correctly and safely). The ever excellent service and care is why I've bought both my bike and my husband's bike from your store. Thanks again for all your help.
The people . I’ve forgotten the gentleman’s name that served us. ( Sorry)? Lotsa grey hair & beard, was super knowledgeable, relaxed and confident. plus lots of Products.
Same afternoon service for an internal gear cable and tune up, followed by good advice and a smile. What’s not to like about that. Bikes are expensive items, and good maintenance is the key to keeping you riding on whatever trails you prefer.