Your service department was easy to deal. They handled my repair efficiently. They also did more than was asked for. In addition they made a recommendation that would avoid the repair in the future.
I came in at the end of the day Friday to drop off my tires to have them resealed. Super friendly staff offered to do it while I waited. Did expect that and hadn't been to Bike Shop in years. I was super impressed and will be back!
Dave was great to work with. He took his time, explained every detail and went above and beyond with his analysis.
I’d highly recommend giving them a visit if you’re just getting into riding and looking for someone to point you in the right direction.