Appreciate that I can have a sales associate help me, and that I'm not waiting around for 30minutes seeking out a person. Every person we've worked with has been eager to help. Colin is an associate that stood out. He was patient and helpful in seeking out the right bike for us. Even a bike that wasn't on the floor, he checked Trek and said that you guys can bring it in.
The team member was very helpful from start to finish, was knowledgeable, professional, and answered all our questions.
The selection at their store is first class, they have the gear and the ride your after.
I take my bikes to the Bike Shop South for any repairs or maintenance I don't do myself.
I can always trust the advice from Doug, Dan and the other mechanics. They give an honest assessment of the bike, make minor adjustments as needed and advise if other work is necessary for efficient and safe cycling.
Thank you to Calvin the store manager and his excellent staff.
Michael
The price. Wish you had Salsa? Good staff very knowledgeable. no hassle and happy to help you learn more about cycling.
Could have more entry level and helmets are nutty costs.
Excellent service from repair technician. Quick, friendly and looked for ways to save me money on my repair request. Sales staff were also helpful with my parts purchases. Other staff were friendly and welcoming. Great retail experience. Keep up the good work team!