Kudos to the guy today at The Bike Shop - Calgary South. I brought my 7 month old RM Altitude Powerplay for its complimentary once in 16 month tune up. Dude said to wait until 12 to 16 months - more wear and tear. He then spent 15 minutes cleaning it up, oiling the chain, fixing some minor issues. No need to check it in and walked out with my bike! Well done and great service!
I received excellent service from Manraj Sagoo. Despite clearly being busy he took the time to help me with my problem and provide some useful tips and tricks which were much appreciated.
The staff were friendly both on the phone and in person. The service staff were attentive to my concern and provided prompt service during the busy Spring season.