Knowledgeable and friendly staff. I was dropping off my bike for a derailleur adjustment and the mechanic fixed the problem in 5 minutes. Totally stoked, thanks!
Service is always excellent! They are friendly and fast to take care of my needs. Very careful with the bike and ensuring that I feel comfortable with the work they've done on my bike before I leave.
As soon as I walk into the store I’m greeted and asked if I need help! They always have whatever I need in stock and ask me if I need it installed! 10/10
Oliver was SO awesome!! My son lost his back break pad at practice. We came in to see if we could buy one. Oliver took my son’s bike and replaced the pad and proceeded to tighten his handle bars and bleed his breaks. Was not expecting that. Thank you Oliver for helping a mom who knows nothing about bikes!
The staff went to extra lengths to help me find a simple item that they did not offer in their store. It was small and inexpensive, so they didn't earn anything really by helping me. They could have easily just said that they didn't carry it, but I would have had a difficult time finding it on my own. I appreciated their help.
We've bought many bikes over the years from The Bike Shoppe. The team has always been so helpful in helping us meet our needs. The service team has been prompt and done excellent work.
Very friendly group of people. Give great advice on what could be done on my bikes & equipment and provide different choices on what could be done and the cost of varying choices.
Unlike most bike shops, you employ actual riders with actual knowledge. I can’t tell you how many shops hire kids who are completely flummoxed when you ask them where they keep chain lube, or tubeless valves, or any other simple fix. Your location is close to my house and doesn’t require me to drive through some overly crowded street to get to too.
I was quoted a price for some work on my bicycle. The person that checked it in thought it needed to be totally rebuilt. When I went to pick it up the bill was 1/4 of the quote because it just needed some minor adjustments. I appreciate their honesty.
I can always trust that they’re a full service Bike Shoppe repairs suggestions always doing the best thing to make sure my Bike is at his Peak Performance from the owner down to all those who work with them have been great over the last 10 years that I’ve worked with them would encourage anybody to go there