Products are of great quality. The representative that has helped me on several occasions is friendly and detail oriented. Great customer service on his part.
The person that helped me was knowledgeable not only about the bikes but also was familiar with bike packing trail I was about to go on. They gave me needed information on how to approach ride and what I would need to prepare for. Thanks for your help.
You guys are the best! I really appreciate your bike rental options and exceptional customer service.
I recently rented a Trek Domane road bike for a ride, and it was extremely comfortable. Oliver went out of his way to ensure I had a bike, and his kindness made the entire experience great. I also want to thank Matt for his great customer service, as well as the team member who installed my pedals and seat onto the rental for me.
I travel from outside of town to your shop because of your down-to-earth style and outstanding customer experience. I always recommend your shop to my friends and family.
You're the best!
Knowledgeable and friendly staff. I was dropping off my bike for a derailleur adjustment and the mechanic fixed the problem in 5 minutes. Totally stoked, thanks!
Service is always excellent! They are friendly and fast to take care of my needs. Very careful with the bike and ensuring that I feel comfortable with the work they've done on my bike before I leave.
As soon as I walk into the store I’m greeted and asked if I need help! They always have whatever I need in stock and ask me if I need it installed! 10/10
Oliver was SO awesome!! My son lost his back break pad at practice. We came in to see if we could buy one. Oliver took my son’s bike and replaced the pad and proceeded to tighten his handle bars and bleed his breaks. Was not expecting that. Thank you Oliver for helping a mom who knows nothing about bikes!
The staff went to extra lengths to help me find a simple item that they did not offer in their store. It was small and inexpensive, so they didn't earn anything really by helping me. They could have easily just said that they didn't carry it, but I would have had a difficult time finding it on my own. I appreciated their help.
We've bought many bikes over the years from The Bike Shoppe. The team has always been so helpful in helping us meet our needs. The service team has been prompt and done excellent work.