Everyone at the shop is very kind, down to earth and professional. They were very easy to work with and helped me order my bike and get everything set up without any issues.
The entire staff is knowledgeable and helpful when it comes to products and services. Any questions relating to bikes will be answered by bike professionals who have a 5 star skill set.
I wouldn't consider any other sources other than The Bike Store when it comes to bikes, equipment, apparel or service. They are truly like family.
Derek, Ethan and Bill always take exceptional care of their customers. Dropped my bike off on Wednesday for a full service (bottom bracket, chain, brakes, etc.) and had it back Friday better than new. Thanks for the unsurpassed, fast service!
Everyone at the store was helpful with me on the purchase of my new e bike. Bill was very knowledgeable about the electric bikes. He answered all my questions and demonstrated how to use all the controls on the bike.
brought my bike in to get front brakes installed and a new cable on the back brakes. Was told it would be 35.00, when i picked it up a week later it was 50.00. Had no problem paying this amount because they did a perfect job. They have lots of nice bikes to choose from and i will recommend anyone to go there for service and a bike. Who knows maybe they will give me my money back with a 50.00 off coupon on a new bike in the future.
Everything about my experience was totally amazing both associates were knowledgeable and helpful. ETHAN AND DEREK WENT OVER AND BEYOND. HELPED ME ADJUST AND FIR MY BIKE AND INSTALLED MY BIKE RACK ON MY VEHICLE. I REALLY APPRECIATE THE LEVEL OF KNOWLEDGE AND WILLINGNESS TO GET ME ALL THE ACCESSORIES AND GEAR ALSO. THANK YOU ALL SO MUCH AND COMING BACK FOR MY FIANCE A BIKE THIS WEEK
Accidently ran over my bike with my truck while prepping the camper for the weekend and needed the bike up and running to leave the next morning. Quick service and put together a better build than before I walked in. 10/10.
Merchandised products provide very current selection offering detailed selection (choice) for the novice to advanced bike consumer//
Services received were superior from Sales person (E.S.) with professionalism + individual
processed super knowledge of required biking mechanics in question; finally, person
exhibited very good communication skills in explaining their professional recommendation(s) to the customer before entering work order process (repair) commitment//
Many thanks truly/
an avid 29er mountain
biker/
(USAFE)
15 year
AF veteran
Airman//