Staff is friendly, approachable, and knowledgable. I didn't feel intimidated to ask any questions and they were attentive so that i didn't feel rushed. With bike and rack purchase, they took extra time and care to install water bottle holders and mirrors, took the time to adjust the seat heights, helped and showed us how to load and secure the bikes on the hitch mounted rack, showed us again how to use all the features on our ebikes, and finally explained maintenance requirements. Highly recommend The Bike Store!
I brought my boxed cruiser bike into store for assembly. The gentleman helped me unload from my SUV and bring in which was greatly appreciated. My bike was fully assembled and ready for pickup the very next day! Friendly, fast, professional service. I highly recommend the Bike Store for any bike related service!
The ability to have an “English speaking” professional in my neighborhood to guide me in my interest in cycling. It was a no stress and informing experience throughout my purchase.
Always extremely friendly and non-judgmental when I bring my bike in with a problem that stems from my ignorance. Everything is reasonably priced and they always have whatever I could need for cycling.
By far the best bike shop I’ve ever been to. The staff is very knowledgeable and go out of there way to help out. They have always been upfront and honest about what needs to be done. Highly recommended!