I appreciated receiving a quick response to my phone call about an issue with my groupon not being applied to my account. Everything was fixed within minutes. Great customer service! I also really enjoyed my first class on Tuesday (Sandy was awesome) and can't wait to come again tonight!
Aside from loving the workout, the staff is so supportive and creates a warm community. It is such a great feeling coming to class and having warm friendly people supporting you. Also, that warmth from the staff carries over and creates a climate of friendly and warm attendees/customers. I believe Dailey Method Los Gatos creates a great, supportive community of women promoting and lifting up women. =)
Also, the staff is so knowledgable and professional! I have been taught by almost all of the instructors and each one is unique, professional and fabulous in their own way! I did not expect to get hooked into this lovely community at LGDM when I first signed up and now I am hooked!
I like everything!!! Question, will you be doing the 200 class challenge again this year? It was a really big motivator for me last year… My only frustration is the continuous use of cell phones by some of the ladies consistently during the workouts… We all try to take a break from our busy lives by coming into the studio, I find it distracting at minimum and rude when women are holding planks and looking to their social media or their business email..., many gyms have signs up saying that cell phone use is prohibited..., why isn't there some kind of a rule about cell phone use while in the studio? Thank you.