The sales person was very knowledgeable about my new bike and explained everything to me. In Oregon there is no sales tax so I saved several hundred off the price. This is my second Specialized bike I have purchased at the e-bike store and would not buy anywhere else.
Friendly, knowledgeable people work here. They are all cycling enthusiasts and not at all intimidating. I bought my ebike here seven years ago. I brought it in for a general tune up and they made it look new again.
You really take the time to help customers understand what they are purchasing and help them make sure it’s a good fit. Both times I have purchased bikes I experienced a lot of care from staff — both individuals made sure I was well informed about care for my bikes and warmly and professionally answered my questions. Great shop.
Everyone who works here is passionate about ebiking, and their expertise shows.
They are skilled at repairing many brands, even some they do not sell, and it is so well staffed that there is a very quick turnaround.
Careful attention to detail, finding things to fix that I didn't know could work better, amazing written description of what work was performed, same day turnaround, because my ebike is my main vehicle... great service
Everyone is so kind and helpful! The service is exceptional and communication perfect. Costs are very reasonable. Highly recommend this terrific business!
The people, the products, everything. I always tell anyone who is discussing ebikes to check you out with my recommendation. You're the best in Portland.