The fact you could see the implants, at transform consultation I just got to look through a book at peoples before and after photos. So it was nice to feel them and to know roughly what size. The staff was so friendly and chatty, such a positive experience.
The nurse was extremely helpful and friendly, explained the procedure to me and took the time to answer my questions thoroughly.
The only negative was that the appointment was late and the parking is minimal at the practice.
Consultation was very relaxed with no hard sell, I felt that all of the decisions were completely down to me with no obligations to continue with the journey if I didn't want to. I met with Gemma, the head nurse at Harley Medical in Chelmsford, who was absolutely wonderful, really personable and down to earth.
The price for the procedure is very reasonable and everything was explained to me in full by Gemma, there wasn't a question that she couldn't answer.
Overall, very impressed and will definitely be continuing my journey with Harley Medical.
I feel confident that I see a real nurse every time I come to see HMG. I haven't seen a sales person which is what I had experienced at other consultations. Chelmsford clinic where I've been going is nice and clean and professional.
No question I have had has been too much trouble to answer. Everyone has taken time to discuss things with me. Excellent care very professional nurses who seem to have expert skills as far as I can tell.
Harley Medical Group provides a personal touch by having friendly staff who are always on hand to help and give great advice! It’s nice to feel valued by a company rather than just be a number. I love how patient and understanding the staff are - always professional and never pushy unlike other medical practices.
Very friendly, made me feel at ease.
Brilliant customer service. And filled me full information and knowledge.
I'm very excited to carry on my experience with them. And hope to speak with them again soon.