The staff are all welcoming and answer any questions queries and concerns you have. The surgeon Steven Thrush listens to you and advises well. Am delighted with the the whole augmentation process, results and care received.
Communication has been excellent throughout. Sophie my consultant is probably the nicest person I've ever met, and ive always had my questions answered whenever I've called. My surgery was postponed due to a medical query and I really felt that the staff worked hard to get the issue resolved, and that I was updated daily from various lovely staff members as to what was going on. I'm looking forward to my surgery with Steven Thrush later this month. Really nice place and if all goes well with surgery I'll be returning for further treatments 😊
I couldn’t thank everyone at Harley Medical enough! Everyone I spoke to prior and post procedure was absolutely amazing! I was extremely nervous when it came to op day but I was put at ease straight away! All the staff I spoke to made me feel extremely important, making me realise even more that I chose the right and the best company to go with! Big Thankyou to Helena as she was very thorough answering all of my many questions without delay and especially to Anna for being such an amazing surgeon! I am very grateful and I love my new boobs! 10/10 would recommend to anyone who is thinking about undergoing surgery!
From the very first consultation I had, right through to my second post op appointment I have felt safe and supported and so unbelievably happy. No question felt like a stupid question, every team member was knowledgeable and could answer my question straight away, I never felt pressured or looked down on or negative in any way shape or form. The Birmingham Clinic is so easy to h
From the start I was made to feel welcome and any time I called to ask a question I was always listened to and given the relevant information. I felt like I had a friend to ease my mind of any anxieties and talk through anything at anytime
Excellent customer service from the hospital to the clinics with nurses, surgeons and other staff who are very organised and take a lot of time to ensure you’re ok. Surgery was quick and very explained to make you feel secure and safe.