I love the utter most friendliness. I have received a very warm welcome from the Bristol office and have felt very reassured and very confident in my decision to have a breast enlargement which of course is a major decision. I have received thorough information and great care answering all my questions and concerns. I’m very relaxed when I have visited.
Additionally they have been very accommodating when unforeseen circumstances with my original surgeon who would not be performing my operation. The Group was very efficient and quick to accommodate my needs of maintaining my original date of surgery. I will also be receiving compensation for my travel to the Birmingham branch as I’m based in Swindon and Bristol has been my closet branch. I was recommended to use the Harley Medical Group and can not fault anything and will be recommending to all others.
The staff are all welcoming and answer any questions queries and concerns you have. The surgeon Steven Thrush listens to you and advises well. Am delighted with the the whole augmentation process, results and care received.
Communication has been excellent throughout. Sophie my consultant is probably the nicest person I've ever met, and ive always had my questions answered whenever I've called. My surgery was postponed due to a medical query and I really felt that the staff worked hard to get the issue resolved, and that I was updated daily from various lovely staff members as to what was going on. I'm looking forward to my surgery with Steven Thrush later this month. Really nice place and if all goes well with surgery I'll be returning for further treatments 😊