It’s a bit early to say in detail as we haven’t got it yet!
However, my 10 rating was based on a salesman who had good knowledge and could answer questions about the bike.
Also the bike being small framed removable battery and you can remove a wheel without directly affecting the electrics
Also that you can collect to service and repair and a mobile service is being considered
Arranged to purchase a cycle through the cycle to work scheme, liaised with a staff member who explained everything to me and even assisted with a couple of hiccups along the way.
Then arranged the ordering and collection without a hitch, bike put together as you would expect with the added extras.
Great service and friendly, helpful staff.
Hired a bike for a couple of days. The bike provided was excellent and the service led by Issy was really friendly and professional. Highly recommended, I will use this place again and again and not just for bike hire - the range of bikes to buy and other cycling equipment was impressive.
Friendly, approachable, knowledgeable guy who took time to explain things in terms I could understand, and answered all my questions. Didn't feel intimidated by this whole new world of bikes, no pressure for a sale. So pleased with my purchase. Would recommend without hesitation.