The HUB crew are all awesome; from the owners Connie & Jim, to rest of the crew including Curt & Scott & the bike mechanics. They are cycling enthusiasts who share their expertise on bike know-how and information on local trails. I special ordered a few bikes with them and the service has been great!
Everyone was very friendly, knowledgeable and honest. They made great recommendations and were up front about the the wait time to get the bike. I love it and very pleased! And they like my dog!!
Highly recommend THE HUB
Great personal service from Jim (the owner). He found my wife just the bike she was looking for and reserved it for her on an upcoming shipment. It is so tough to find the bike you want in this crazy time. Jim was awesome to hold the bike for us, and gave me a call to let me know when it came in. Great customer service, first class shop! They’ll get all my future business. Thank you!
got fine service, quickly, on little notice, by both Jim and Alex. Liked the fact that Alex included info on the maintenance he performed on my SC Tallboy, and on what needs replacing in the future, on the receipt.
Appreciate the folks at the shop.
The honesty, approachability, and general customer service. The kind way they treat customers reminds me of a simpler time. I would take my bike back here again and again. Eventually, I will probably buy a new one from here.