Pickup people arrived a half hour before the 1:00 to 2:00 pm time frame the dispatcher and I agreed upon. It was very lucky that I was just returning home when I saw their truck following me up my street.
Improve pricing structure to make it more affordable people to request your service more frequently. Keep mind people are removing unwanted items from their house and if they have to pay high price to remove it they will think twice.
Also some the people who wants to use your service are retire people with fix income and they have set budget. If the price is not right they will not use the service and you will loose that client.
I liked the team that hauled my Junk. Mat and Cleveland were very patient, accommodating and conscientious.
Will use them again, for a third time now, and can highly recommend them to anyone that needs to move a bunch of junk!
We're and out of state contractor and we used your service to help to reduce the time it takes to complete a project in a time allowed. By using your co it freed us up to complete our project in a timely manner and reduce the work force needed to do so. I'm sure we'll be doing buss in the future. Thanks again [FIRST NAME REMOVED]
Glenn promptly returned my phone call and scheduled an appointment to see what was needed to haul. My client had a big entertainment center and a lot of items that they wanted to donate to a different charity, so the exact number of items was questionable.
The day before our scheduled appointment, the charity gave all kinds of excuses on why they couldn't take our items and lug the items up and down the stairs.
I called Glenn at 4 PM in a panic. Could he accommodate all of our items? He calmly said that he could.
He called me the morning of the haul out to give me an ETA. He came with Matt, who was also great, and handled everything. He took apart gym equipment and even hauled away planters that were supposed to have been done before.
We had scheduled carpet cleaners to come after he was gone,but because of all of the extra time needed for the extra items, they came when Glenn and Matt were there. It was not a problem. They had figured out what to extract first to accommodate the cleaners.
My client was so happy because they wanted these items donated and recycled which he really does. I saw the recycle bags and saw him load the trucks.
I am most grateful because my client is happy and he made me look like a superstar.
I cannot recommend him highly enough.