I was apprised ahead of time what to expect and how I would be charged. That was very important to me and just as they had said, I was charged the minimum amount since I really had very little to haul. There was no service charge and if I had decided I didn't want their service there would have been no charge. I am very pleased with all of their services and will definitely use them again.
Both men who arrived were professionally dressed, clean and very polite and friendly. I was called before my scheduled time to request an earlier arrival, which worked out well for me. The request was very polite and not pushy, I did not feel obligated to alter my schedule.
My experience with Junkluggers of North Dallas was amazing! I called and requested pick-up on Thursday evening and they were able to book an appointment for me first thing Saturday morning. The crew arrived on time and they were very courteous. Pricing was clearly explained beforehand and there was no prepayment required. They are also committed to making sure every item can either be donated or recycled. We will definitely be using them again in the future.
The professionalism of the crew, which equaled the personal attention given to me and my time and my property will ensure that I continue to call Junkluggers and recommend them to my friends and family!!
Everything was extremely easy, pick up was on time and there was no damage to anything. The price was competitive and I only had to direct what I needed gone. Pete came with Seamus and they were able to hold heavy items while I tried to grab my toddler and my dog so they could do their jobs. I can't imagine calling anyone else, great experience, wish I had called them sooner.