This was our second birthday party at Little Gym. Everything was taken care of and we were able to enjoy the party instead of worrying about all the details. We will continue to recommend Little Gym to our friends for parties and classes!
I was very impressed by your staff on the day off, and two days before - they were very knowledgeable and could advise me on how many pizzas to order. on the day off - they were very professional, fast, and courteous. They engaged the children really well.
A few suggestions to make you a 10:
1. Have someone pick up the phone when we ring - often times I've noticed you only have 2 members staff the place so obviously they can't pick up if they are hosting a class. It is very frustrating to leave a message.
2. Improve your Web site - it is hard to navigate
3. Can you consider extending the time to 2 hours? 30 minutes of eating was too rushed and we barely had time to eat the cake.
The staff at Little Gym is phenomenal. They took care of everything for us and very extremely friendly and helpful! My son loves it here and having the party at Little Gym made him comfortable.
The only feedback that I have is that we had 15 mins to set up ahead of the party and it was at the same time that my guests started arriving. It was very hard to set up in such a short time.
Everything is taken care of. From the minute you walk in, to the moment you are leaving, the party leaders do a wonderful job keeping the party fun, stress free for the parents, and moving along. The kids have a wonderful time!!
It was our first time celebrating my son's birthday party at little gym. We were a bit nervous initially but it really turned out to be such a wonderful experience. The staff was very helpful and patient. The girls took really good care of everything ( decoratuon, kids activities etc...) Everyone had a great time at the party. Thanks for making it a memorable experience for us