The team are friendly and have incredible recommendations and a passion for what they do. And they do it exceptionally well.
I took my bike for a tune up to a different vendor that was closer to my home as I had moved since visiting the Pedaller shop before. Bad idea. The other bikeshop did not fix my bike and never responded to follow up emails.
Needless to say, I drove the extra 10 miles (which I should have done from the start!) and the team at the Pedaller had my bike like new within a day.
Thank you!
Calvin helped my wife and I to get her a new helmet. He provided us with top tier customer service. The Pedaler is a family owned business that is for the people. This is why I always go back.
The ability to talk to a knowledgable bike technician about a specific thing and get an expert answer. I was looking to see if I could fit larger tires to a track bike I have, which was currently running 23mm tires, but wanted to move up, but the chainstays are super narrow. Took it in to the Pedlar and Calvin was able to look at the bike and be confident that 25mm's would fit, they had them in stock and even installed them while I waited. Great team, great service, and supporting your local bike shop instead of guessing in the Cloud. Perfect.
Whenever I need repairs, you guys help right away. I go to other bike shops and sometimes they say they are too busy and have to either leave my bike for days or make a reservation.
These guys are super down to earth and knowledgeable about all things related to bikes. I pretty much bring my bikes in for any work / parts install, I know they can get it done faster and efficiently than I can. I’m going to continue to come here, and next time I’m in the market for a Specialized or Trek, I’m buying with them!