I called in to buy two inner tubes after a double puncture ride and the staff instantly sorted the problem. They fitted two new tyres on the spot, fantastic service for which I am most grateful. [FIRST NAME REMOVED]
Alex was very helpful in getting me set up on my new road bike. He took the time to talk through what he was doing and advise on things to think about in the future. They had everything I needed. Thanks!
I took my road bike into the Road Room for a service - however they weren't able to carry out the work due to an issue with the carbon frame. They sent photos, gave advice (where to get it repaired), and handed the bike back to me with no charge. Excellent informative, proactive customer service.
The team were fantastic and very helpful. They serviced my bike perfectly and were very quick and well priced. I'd happily suggest to anyone looking for bike maintenance. I'll certainly be back again!
Tom