The service department is awesome they fix your issues in a timely matter. The techs listen to you and are concerned about making sure the customer is satisfied.
The people who work there are knowledgeable. They are polite & efficient. I had some repairs done, but, as the kids were growing up, The Spoke Shop was a great place to buy quality bikes that would last for 2-3 kids…not like cheaper bikes that are disposable after 1 kid.
The Spoke Shop employees were so helpful when I bought my Specialized Electric bike. They went over the feature and how everything worked. I did a test drive on two different bikes with one of the employees who answered questions while we rode. I would highly recommend The Spoke Shop if your looking for a new bike.
I have absolutely nothing but good things to say about Dean the owner and his crew… They are speedy informative and get you right in right out and I have no problem with them. I would definitely recommend him.
Shane took the time to determine if my Trek bike selection was appropriate for the riding I was wanting to do. I appreciated that and felt good about my choice.
Staff was super friendly, very knowledgable, and extra helpful. There was ample product on hand and it was simple to test the bikes out. I've bought both my Trek's from The Spoke Shop and intend to continue buying from them. Thank you!
Shawn gave me a great experience buying my first bike in 9 years, he was very knowledgeable and helpful making the purchase easy. Everyone was very friendly. 10/10 highly recommend!!
I’ve always liked this shop for the friendliness and knowledge of the sales staff and the mechanics; plus, they always have a nice selection of bikes and accessories to choose from. If shops don’t have it; they can’t sell it. I’ve always found what I was looking for at The Spoke Shop.
Everyone is very friendly and happy to help. Purchasing a bike from Spoke was a great experience. It was nice to be able to try before the buy.
Thank you
Kyra and the other clerk were very friendly, knowledgeable and accommodating. I did not feel that they pressured us into buying extras. The repair shop in the back installed the components we purchased and we were on our way in about a half hour. Great experience.