I was able to schedule an appointment for the repair of my bike. After the serviceman looked at my issue, they said they could have my repair completed in less than one hour. Saved me a 300 mile round trip. Staff was friendly and accommodating. Thank you.
The repair dept was highly knowledgeable, excited to talk about my son's bike, diagnosed the issues in front of us, and gave us an expected range of charges for the repair from what we described to high end repair costs for possible issues. Then told us exactly what was done and how much was charged for each part and the time taken for the repair. Fairly priced and a great caring crew!
Everyone was very, very helpful in helping us pick out the correct bike. We entered the store basically knowing nothing about an e-bike and left with knowledge and a bike!
They are very knowledgeable. The customer service was top notch. The young men unloaded my bike for me and then loaded it back into my vehicle. The associates were friendly and felt appreciated.