I knew what I wanted when I went in and the staff helped me to order in what I needed, plus they added in a warranty and free tune up within a year. When my bike came in, they assembled it within a day, let me know immediately and even stayed a few minutes late to guarantee I'd have my new bike that day. What really got me though was the genuine excitement the staff showed about me getting my new bike. They love bikes there and want to make sure you have the best experience with yours.
Took the time to answer my questions and during a busy season! Extremely kind despite all my questions. Very knowledgeable. I have purchased 4 bikes there and will continue to do so!
Everyone was very knowledgeable, not impatient and wasn’t out to take you for all your worth! Truly had an amazing time and made some great deals! Thank you all so much!!
James, who helped us choose a used bike for our granddaughter, was knowledgeable, attentive, and helpful. They went above and beyond when preparing the bike for our purchase. We highly recommend this bike shop.
The service I wanted was done on time, professional, and communication with me about any additional work to be done was very much appreciated. The price quoted for the work to be done is what I was then actually charged.
The gentlemen at the Spoke Shop were very kind, easy to work with, knowledgeable and had great recommendations in getting my kids set up with their new bikes.
Kyra was absolutely amazing to work with!!! She explained everything and was so kind!! She helped me pick out the bike that would suit me for my wants and needs, and set it all up! She needs replicated!!! She needs to travel around and teach all the other bike shops how to treat people! Shes a gem!
I love my new trek!!!!!