Customer service at The Sports Den is exceptional! They do not simply want to sell something to you; they want to make sure it fits you and your lifestyle. They provide options and you feel no pressure to purchase exactly what you want.
Clearly communicated what was needed, when it would be done. Upon pickup I was greeted and helped promptly and asked if I had any questions about what was done.
Staff was very knowledgeable and efficient. Very friendly.Did a few extra tweeks without having to schedule another maintenance appointment. Worked out great.
I took my two bikes in to get a tune up. The expected wait time was about 1.5 weeks. They actually were able to get it done in under one week. The services was quick. The customer service was great. Brett answered all questions. He was friendly and professional. Helped me unload and load my bikes. It was a great experience all around
The Sports Den is a very relaxing place to shop, with no pressure sales with knowledgeable staff. Their excellent services on my bike were fantastic and they answered all my questions that I may have had. The Sports Den is my first place I shop for all my bicycling needs
The service we have received from Mike,Mark and the rest of the staff is top notch. They take the time to answer all of our questions and helped us to make informed decisions about our purchase.