Restoration and replacement of some parts were needed on our bikes, and the service was performed within a short turn around time. The staff was friendly, accommodating, knowledgeable, and eager to help. TREK in The Woodlands is our new bike store.
Your service department is skilled, helpful, and polite. You won my business when a rival bike shop tried upselling me on an expensive set of new wheels when all I needed and wanted was a new bearing. As far as I’m concerned, my business is yours to lose at this point.
The team was very professional, kind and courteous in helping me get my bike back on the road. Thanks guys, would come back anytime I need some more bike love!