As I am an online user, there have been moments when the instructor network has been poor: some instructors deal with it better than others.
I've had a few issues with not getting the link for the class.
Otherwise, it's a great service, and the online platform suits my lifestyle.
Facilitating the online classes during the lockdown has been a godsend, I was sceptical at first however I quickly enjoyed the many advantages. Highlights have been, the variety of classes available, being able to choose and practice different disciplines, learning from the multiple professionals, each and everyone bringing their personality to each class and finally the very reasonable price for unlimited practice. So going forward I am excited to rejoin the studio, if some of the bonuses form the online classes can be met through the physical classes I would be very happy indeed.
Maybe Saturday range could be expanded.. personally I am a fan of rocket ... energetic ones, especially followed by yin. The Kate flow/yin double is great, more combos like that would put a smile on my face... reminds me of Brian's Sunday double.
Genuinely I have no negative feedback - great teacher and great course on Saturday morning. My daughter and I will be back to partake again soon!! Thanks for making us feel great for the rest of the day :D
I would welcome a class r 2 more livestream after 8:30pm if possible for myself and others who work outside the home. I find the commute home is still long and at times difficult in the evenings.
Also it would be beneficial to be sent the password in advance each week for the on-demand classes.
Other than that I think you're doing great adapting and developing to offer a very beneficial service to your customers!