Staff seems disinterested and aloof. I also find the room condition (temperature and ventilation- or lack thereof
, less than optimal. Even with blinds late afternoon sun pouring into a restorative class is anything but restorative.
I have taken a few of your classes before, and always loved them. I find myself recommending your space and classes all the time. However, more recently, I booked a Friday morning hot yoga class (normally I come in at night or on weekends), with the intention to attend the class before going to work. Of course, that being said, I had assumed I could get ready at the studio before I left for work. After I showered, the instructor came in and warned me that she had to lock up in 2 minutes time. I was so shocked. I have never, ever, been to a studio where I was unable to use the facilities until I was ready. I was rushed out and had to finish getting ready at work (which was awful) .
Again, I really enjoy your classes, and will probably come back for an evening or weekend class. But I will now always safely assume I cannot use your facilities. This is a huge down side.
I've had a membership at TYR for 3 years, and can therefore attest to its consistency: the premises are always clean. The staff are courteous and professional. The instructors are experienced and encouraging. A sub is always provided for an absent instructor, so classes are never cancelled. There is a range of classes every day to choose from. I'm happy!
Same as I always write- amazing instructors, lovely space, it's all good.
I know you don't ask here for how you can improve but I think it's important to keep writing about it. I can't say enough how much I think there should be more plain ol' pilates mat classes- not hot. The #s of classes seems to be shrinking. I actually started supplementing with pilates classes at Tone Studio on Broadway because there just aren't enough at TYR. Financially doing both isn't feasible long-term, but I do NEED pilates classes for my back, so I hope 1-2 more pilates classes are added soon!
Suggestions: Monday morning instead of the hot pilates class, Thursday evening instead of 2 barres in a row, Friday morning before or after scuplt and tone.
I also do not love the style of the new Saturday morning instructor, which is a shame since Saturdays are prime time to be able to go!. Happy to elaborate more if helpful.
I love the specialty class teachers like Juliana & [FIRST NAME REMOVED]. They take the time & make the effort to work w each student. They are extremely knowledgeable in their fields & have a lot to offer all of us. I am grateful to work with them.