I have found the team to be very responsive to my questions (I am new to using an LP Bullet) and dealing with annual contracting decisions. Also, since we do not live full-time at this house, they have been very accomodating regarding scheduling...doing what they can.
I did not like how much of a hassle it was to speak to someone in customer service. Finally selected call back due to long hold times. I never received call back.
Delivery driver was nice, and wonderful customer service on his part.
Always friendly and eager to satisfy my propane needs. Dennis Turner has been stellar in his professionalism and always has kind words to say. He is THE example of great customer service.
Thompson Gas provides outstanding customer service. Dennis recently helped me with an emergency situation. He went above and beyond to ensure that I was taken care of and provided an option to help me prevent the issue in the future. The great focus on the customer and solving their issues/concerns that keep me a loyal customer of Thompson Gas.