Clinton County Care and Rehabilitaion Center Albany KY
I like the fact that you all offer a wireless notification system that alerts your delivery guys when we are getting low on propane. That gives me a better reassurance that we will not be running out of gas at our facility.
The driver is very friendly and deliveries occur in a timely manner than prevents any interruption in service. They are also understanding about financial issues that may require a broken up payment rather than one lump sum with can be overwhelming for a family on a fixed income. Overall, they are excellent.
I have a busy schedule and it’s hard to set up a delivery. Dennis Turner has always worked with me and makes it much easier to get the delivery when I need it!
I’ve been a customer of Thompson Gas for several years and think they’re tops!
I have found the team to be very responsive to my questions (I am new to using an LP Bullet) and dealing with annual contracting decisions. Also, since we do not live full-time at this house, they have been very accomodating regarding scheduling...doing what they can.
I did not like how much of a hassle it was to speak to someone in customer service. Finally selected call back due to long hold times. I never received call back.
Delivery driver was nice, and wonderful customer service on his part.