Thompsons was responsive to my request and was able to make the onsite appointment quickly to meet the install date for a new generator. After that the needed upgrade to the gas line was quickly completed. The technician was very knowledgeable and courteous, very clean with his work area and did a great job, even took the time to answer my questions. He even allayed my fears of using gas in my house, as this is the first house I have gas. I am beyond satisfied and happy with the service provided.
Prompt when service is needed. Communicates well for special pricing or an expected winter rush. They have a no hassle, streamlined method of payment.
Happy with Thompson Gas at this time.
I was surprised when the truck came down my driveway. They have me on a monitor and automatically sent out a truck when I got to 30%. The driver was new and very professional. My only complaint is that the tank rental fees keep going up.
I had a great experience with my new propane tank installation! Jennifer and Stephanie were both very helpful throughout the process, making it easy to set up a new account and schedule the installation. They were friendly, professional, and responsive, and made everything go smoothly. I really appreciate their excellent customer service and help getting everything arranged. The tank installation also went very smoothly. Highly recommend this company to anyone looking for propane service! Five Stars!